Creating a New Account

Are you looking to create a new account on your City's Resident Portal to access construction updates? With a few simple steps, you'll gain access to the platform's features and be ready to make the most of Civify to keep up to date with construction projects in your area. Let's get started!

Step 1: Access your City's Resident User Portal

To begin creating your new account, open a web browser on your computer or mobile device and navigate to your City's Resident User Portal via the provided link or QR code. Make sure you have a stable internet connection to ensure a smooth account creation process.

Step 2: Locate the Sign Up Section

Once you're on the portal, locate the "Sign Up" tab. This is found at the top menu bar of the website. (See image below)

Step 3: Provide Your Information

Here, you'll need to provide some essential information to set up your new account. Typically, the required information includes:

1. Name: Enter your first and last name as it should appear on your account. 

2. Email Address: Provide a valid email address that you have access to. This will be used for account verification and future communication. It is required to use an email address to create an account. If you do not have one, you can create one for free with providers such as Gmail.com 

3. Password: Create a strong and unique password for your account. 

4. Contact Information: Our platform is used by Municipalities to provide you with important and relevant information about projects that may affect you. We offer SMS messaging, automated calls, and email messages. Fill in the fields accordingly based on the type of notifications you would like to receive. It is important to not use dashes when filling out your phone number.

5. Address: The way our system works is by registering your account to an address point. When your Municipality begins work near your house, they will select your account based on the address point to send you notifications. It is important to provide an address that correctly correlates to the area you would like to receive notifications about. An address validation tool is available after you begin typing.

Step 4: Select your notification preferences

Here you will select the types of notification you would like to receive. We suggest SMS and email messages. Your agreement when selecting is not a condition of any purchase. You may opt out at any time using your notification preferences located in your account. Standard message and data rates may apply.

Step 5: Agree to Terms and Conditions

Carefully read through the terms and conditions or user agreement provided by Civify.io. Ensure that you understand and agree to our policies regarding account usage and data privacy. If you agree, check the box or click the appropriate button to indicate your acceptance. We will never sell information.

Step 6: Explore the Resident Portal

Congratulations! You have successfully created your account. Take some time to familiarize yourself with the platform's features, such as current projects that are happening. 

Conclusion:

Creating a new account  is a straightforward process that allows you to access a wealth of construction-related information. By following the step-by-step guide outlined above, you'll be well on your way to utilizing the platform's offerings efficiently. Remember to keep your account details secure and make the most of the tools provided to enhance your construction projects.