Ensuring Browser Compatibility for the Resident Portal

Welcome to Civify, your go-to platform for staying informed about existing and upcoming projects in your city! Whether you're a resident eager to know about construction activities in your neighborhood or a municipality seeking efficient project management tools, our app is designed to meet your needs. In this knowledge base article, we'll discuss how we strive to ensure browser compatibility to enhance your experience with Civify's Resident Portal.

Accessing the Resident Portal: 

To ensure seamless access to project notifications, updates, and communication tools available through Civify, it's essential to use a compatible browser version. Both residents and municipalities accessing the Resident Portal may encounter limitations or difficulties if their browser version does not meet our recommended requirements.

Supported Browser Versions:

We recommend using the following browser versions to access Civify's Resident Portal and its features:

• Google Chrome: Version 80 or later
• Mozilla Firefox: Version 74 or later
• Microsoft Edge: Version 84 or later
• Apple Safari: Version 13.1 or later
• iOS (for mobile devices): Version 13 or later

Updating your browser to one of these supported versions ensures compatibility with Civify and allows you to fully utilize its capabilities.

Browser Update Recommendations: 

Ensuring browser compatibility is vital to maintain the security and performance of Civify's Resident Portal. While we understand the importance of supporting older browser versions, we are unable to extend support beyond the recommended versions due to security concerns and the need to optimize performance for certain features of the app. By updating your browser to one of the recommended versions mentioned above, you can help us ensure the security and stability of the app while enjoying seamless access to project notifications, updates, and communication tools.