Understanding Project Proximity and Subscription in the Resident Portal

Created by James Reitz, Modified on Fri, 1 Nov at 8:25 PM by Margarette Clave

The resident portal serves as a vital hub for residents to stay informed about local projects and developments. With Civify, we prioritize user experience by sorting projects based on proximity to the user's registered address and implementing a 100-mile threshold for relevance. However, our commitment to user engagement goes beyond mere display; residents can also subscribe to projects and receive updates, including notifications about progress and potential road disruptions. These notifications, available via email, SMS, or automated call, are customizable and under the user's control in their profile settings. This article explores the significance of project proximity, the subscription feature, and the benefits of staying connected through Civify's resident portal.


In our increasingly interconnected world, staying informed about local projects and developments is essential for residents to actively engage with their community. That's why with Civify, we've designed our resident portal to be more than just a platform for displaying information – it's a dynamic tool for user engagement and empowerment.

Central to this approach is our emphasis on project proximity and relevance. By sorting projects based on their proximity to the user's registered address and implementing a 100-mile threshold, we ensure that residents are presented with information that directly impacts their immediate surroundings. This not only streamlines the user experience but also enhances the relevance of the information provided.

However, our commitment to user engagement doesn't stop at displaying projects. We understand that residents want to stay updated on the progress of ongoing projects and be alerted about any potential disruptions, such as road closures or construction activities. That's why with Civify, we offer a subscription feature in the resident portal, allowing users to subscribe to specific projects and receive timely updates.

The subscription feature enables residents to stay informed about the latest developments, track project progress, and be notified about any relevant information or changes. Whether it's an email notification about a project milestone, an SMS alert regarding road closures, or a automated call update on construction schedules, residents have the flexibility to choose their preferred notification method.

Furthermore, these notifications are fully customizable and under the user's control in their profile settings. Residents can easily manage their notification preferences, opting in or out of specific types of updates according to their preferences and needs. This level of customization ensures that residents receive timely and relevant information in a manner that suits their communication preferences.

In conclusion, Civify's resident portal is not just a platform for displaying information – it's a comprehensive tool for user engagement and empowerment. By prioritizing project proximity, implementing a subscription feature, and offering customizable notifications, we empower residents to stay informed, engaged, and connected with their community. With Civify, we're committed to enhancing the user experience and keeping residents informed every step of the way.

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